Average Score (595 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

595 Ratings

4.6 Average

Models
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  • Paige Z.08-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Everything was done to my preferred liking, everything was great!!

  • Leonard W.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    From drop off to pickup, the entire process was seamless. My service advisor was extremely knowledgeable, courteous and friendly. He handled my inquiries with professionalism and fact based information.

  • Nomar V.08-18-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Melisa F.08-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    My car was at your site for a month. The communication was extremely poor and the only way I was provided a loaner was because it was escalated to corporate.

  • Joseph S.08-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Jason B.08-15-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    I had a 2022 Tiguan that was plagued with issues ( eventually having the engine and turbo replaced) Paul P went above and beyond to get me a 25 Tiguan

  • Marsha W.08-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Kristoff B.08-14-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Joseph S.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Luis M.08-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Elder (the person who helped me), listened carefully and understood the issues that were occurring with my vehicle. He was able to take my vehicle directly to the service area to be tested.