Average Score (612 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

612 Ratings

4.6 Average

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  • Ryan U.08-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Rafael D.08-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Although I met a salesperson at the beginning of his career, I was immediately joined by a "helping force" of courteous professionals who provided all the information properly.

  • David H.08-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Staff is great... just not enough of them for the amount of folks seeking service.

  • Arpad K.08-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Outstanding service. Will be purchasing a new VW from Jack Daniels in near future.

  • Gina M.08-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Alan was tremendously helpful in locating tires for my car and expeditiously scheduling the service appointment to install them. I had questions about price, coupon, warranty, etc.He researched my concerns and called me back with accurate information that reassured me. The car was received clean. Communication during the time the car was being worked on was ongoing. Adrian the service manager also called to follow up in my service.

  • Floris V.08-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Scott Zukowski was once again a pleasure to do business with! He listens, he understands, he gets you the deal you want as you walk i to the dealership. In other words - he delivers!

  • Kelly B.08-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Donnie B.08-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Allen was great in explaining what i need done. Allowed me to make a good decision for myself.

  • Marc L.08-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Alfonso R.08-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    everything was good to me Thank you