Average Score (595 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

595 Ratings

4.6 Average

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  • Katarzyna K.08-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    My advisor was amazing

  • Maura T.08-26-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Your customer care representative, Alyssa, is the best. Her professionalism, knowledge and care is unparalleled. The technicians are thorough and friendly.

  • Jigisha S.08-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Excellent service. Very professional and helpful. Used this dealership for years! Wouldn’t go anywhere else!

  • Radomir J.08-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Excellent service, very good communication.

  • Nicole K.08-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    All the staff are super nice and accommodating, and the technicians are all incredible.

  • Juan R.08-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Archie M.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Michael L.08-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    There was initially a long wait to check my car in and I was unaware that I needed the 30,000 mile service so I was also not prepared to leave my car. However, I requested the car be finished by a certain time and it was.

  • Nubia M.08-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The staff gave me the best advice and service, also he always kept me informed about my vehicle.

  • Jeff B.08-19-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020