Average Score (595 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

595 Ratings

4.6 Average

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  • Alfonso B.11-10-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Jason B.11-07-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    This was my 11th time for service. The service department is the only good thing about Volkswagen. Waited 4 hours for diagnostic test and a new battery. The company makes garbage cars which swamps their service department, but they are always good. I would never buy another Volkswagen or recommend one to someone. The service department deserves raises.

  • Jill L.11-07-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great experience. Drop off was easy. Kevin did a great job explaining the service and following up with me.

  • Jhon A.11-07-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Excelent

  • Luis V.11-05-2024

    TYPE:ServiceMODEL:GolfYEAR:2020

  • Uri Y.11-05-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Claudia M.11-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Andy A.11-04-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Great service by our salesman Alex.

  • Kelly K.11-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Friendly, fast, informative.

  • Laim B.11-02-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Christian tatar was a great salesman and made the buying process fast an easy. Highly recommend!