Average Score (595 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

595 Ratings

4.6 Average

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  • Melih Y.09-03-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Bryan Abrams was stellar and did what he had to do to get the deal done! Fantastic sales experience and was able to get the car the same day. Great overall experience.

  • Tania K.09-03-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Joseph M.09-03-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Susan V.09-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Norma H.09-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    EVERYONE SEEMS TO BE HELPFUL & CONSCIENTIOUS ON HOW TO MAKE THE CUSTOMERS FEEL COMFORTABLE. IT DIDN'T TAKE LONG TO SERVICE MY CAR ALTHOUGH THE APPROXIMATE TIME TO SERVICE IS ABOUT 1-1/2. IT TOOK LIKE 45 MINUTES TO COMPLETE THE SERVICE. I'M VERY IMPRESSED ESPECIALLY "ELDER" WHO ASSISTED ME ALL THE WAY.

  • Robert L.09-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Alan was excellent and on point

  • Patricia T.09-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Yevgeniya K.09-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Suraj M.08-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Bruce K.08-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Alissa to the rescue one more time. A most pleasant experience.