Average Score (612 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

612 Ratings

4.6 Average

Models
Types of Survey
Filter by

  • Alicye H.01-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Michael C.01-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Andrew was wonderful! However the service department seems quite understaffed causing long waits and more pressure on good people like him.

  • Marco E.01-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Excellent service

  • Andrea M.01-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    *ZZ0

  • Edward M.01-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I am always satisfied with the service from the service consultants to mechanics. Everything is done with efficiency and expertise.

  • Maria V.01-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Mario H.01-11-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Professional and courteous

  • Robert K.01-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Andrew was very helpful throughout the process

  • Diego P.01-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • John-richard H.01-09-2025

    TYPE:SalesMODEL:TaosYEAR:2024