Average Score (612 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

612 Ratings

4.6 Average

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  • Margarita A.02-06-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    From the first person that I met to the last one who helped me we’re great. Luis and Scott were above and beyond helping me. They are fantastic !!!

  • Tonika S.02-06-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Sohrab was great made the process seamless

  • Robben M.02-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Arpad K.02-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Prompt, efficient service. Car cleaned a nice bonus!

  • Lauren Marie O.02-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Jusitn M.02-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Archie M.02-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Stephen M.02-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    COST OF REPAIRS ARE INSANE!

  • Luis M.02-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I brought my car and never received a call on the day it was serviced. I had to call the following day, twice. The second time, someone was able to answer my questions. The work that was done was completed as requested. I had an issue with the car, that could not be replicated and unfortunately, could not be identified.

  • Jessica S.02-02-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Dylan was great, however the night I was supposed to get my car at 4:45, it wasn’t ready from the service center and I waited there until after 6:00 and eventually had to come back the next day- resulting in me keeping my rental an extra day.