Average Score (612 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

612 Ratings

4.6 Average

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  • Barbara R.02-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Carlos R.02-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    More communication with customers. Had to call and speak with advisor 3 times for updates . Never got called to say car was ready .

  • Menka L.02-13-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Christian Tatar is a true ambassador of the VW brand and I could not be happier with my new Cross Sport Premium.

  • John S.02-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Very good team at service. Very professional and helpful.

  • Catherine V.02-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Yisehannie R.02-10-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    I just leased my 3rd car from Jack Daniel's Volkswagen, and again I had an excellent experience. My salesman, Scott Zukowski, is incredibly knowledgeable, friendly, and professional. Scott made the entire process smooth and super quick, literally took 2.5 hours.

  • Carmen P.02-10-2025

    TYPE:SalesMODEL:ID.4YEAR:2023

  • Aysel O.02-08-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Jannet P.02-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    It was my first time at this service department and was happy to have a nice and quick experience.

  • Tracie F.02-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022