Average Score (611 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

611 Ratings

4.6 Average

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  • Annahid M.02-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Wait time is sometimes longer than anticipated due to disorganized process. Staff are great though

  • Genna P.02-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    My salesman Scott Z was great. The deal was very easy and efficient. He got me the vehicle I was looking for!

  • Lauren L.02-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Very smooth shopping experience with my sales consultant Ramon. I’m very pleased with my overall experience here at Jack Daniels.

  • Elizabeth A.02-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Phong Minh D.02-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Phong-minh D.02-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Alissa E.02-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Erich L.02-26-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Product Manager Luis Charleswell was very informative, polite, ubderstanding. Sales Manager Doug Bucci was accomodating to our needs. They are both good sales people, Our intention was to just gather information about vehicles and leasing plans and continue our search with other car manufacturers. Well, we came out leasing a 2024 Taos.

  • Deborah L.02-26-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    David Dimor was fantastic. He was so nice, and followed up without being pushy or making me feel rushed.

  • Caitlin D.02-26-2025

    TYPE:SalesMODEL:AtlasYEAR:2025