TYPE:ServiceMODEL:AtlasYEAR:2024
Average Score (595 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2024
Associates were very welcoming. Dylan was outstanding. Very friendly and personable. Answered my concerns immediately and efficiently. Purchasing and financing was quick and to the point.
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:SalesMODEL:ID.4YEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2022
Excelente servicio al cliente
TYPE:ServiceMODEL:Golf RYEAR:2019
I was left very unsatisfied with my last visit at the Jack Daniels Dealership. I'm still upset that they replaced parts that didn't need replacement, they kept the car for too long, did not fix any of the problems that I brought the car in for, and returned the car to me in worse condition than I brought it in. The car is now making a noise in the front end that it didn't make before I dropped the car off at the dealership. I always bring my car to the dealership to get the necessary services and happily pay when I need to. The work they did under warranty the last visit has left me upset and not wanting to return because I felt like my time was wasted driving over 1 hour to the dealership from NYC and paying over $25 in tolls to go back to the dealership I bought the car from, just so they can return the car to me still with the problems I took the car in for plus an extra problem it didn't have when I brought it in.
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2023
The staff at Jack Daniels Volkswagen Service is very knowledgeable and friendly. I am very satisfied with the service given. Chris, the mechanic is excellent. I was also sent a video of the work being done on my car. Special shoutout to the entire Team, especially the Director Pedro, very friendly and helpful.
TYPE:SalesMODEL:AtlasYEAR:2024
Great experience from beginning to end! Christian Tatar was super helpful.