Average Score (612 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

612 Ratings

4.6 Average

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  • Fred B.03-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Generally satusfued

  • Sharon G.03-10-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    We have been working with Scott Z for all of our leases through this dealership; we have leased around 6 vehicles to date. He is always professional, knowledgeable and goes above and beyond.

  • Carmine M.03-10-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Overall good experience not pushy sales tactics feel like it was a fair deal and all sides.

  • Maxine S.03-10-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Frank G.03-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    very professional to work with

  • Kevin R.03-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Quick and simple service amd clear and precise info. Special kudos to alissa miller who was wondeful to work with.

  • Kurt Y.03-08-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Prompt service and good staff

  • Steven B.03-08-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Rodney J.03-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    I will say thanks to Samantha and Terry for extending a big welcome to me. Samantha told me the job would be done in less than 2 hours and she made that happen. Also Terry came around and checked on all of us customers in the waiting room making sure that we were given coffee and water. Just making us feel comfortable. I totally had a good experience.

  • Eduard D.03-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Excellent service and customer service