TYPE:ServiceMODEL:PassatYEAR:2018
Average Score (595 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2022
Poor communication with customer
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:JettaYEAR:2019
Everything perfect
TYPE:ServiceMODEL:JettaYEAR:2018
High rating for professional service
TYPE:ServiceMODEL:TiguanYEAR:2020
Excellent service! I had an oil emergency and Jack Daniels VW was able to accomodate me with limited notice. I really appreciate their help.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
I went in for an oil change, as well as to have a few issues looked at, most of which revolve around the stereo infotainment system. I also had flagged issues with it when I was in for my first oil change. The first time they said they couldn’t replicate the issue and reset the system and sent me on my way. This time they said they couldn’t replicate it, I had the most up to date software, and if it happened again, to take a photo of it. I explained the issues happen when I’m driving and I cannot take a picture.