Average Score (611 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

611 Ratings

4.6 Average

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  • Renato R.03-14-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Great experience from beginning to end! Christian Tatar was super helpful.

  • Kieran O.03-14-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Great experience from start to finish

  • Dimitri L.03-13-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    myVW app didn't allow me to connect to my newly purchased VW. I scheduled an appointment and after two hours of waiting the Service person told me: they tried and it's just not working. I said: So, that's it? She said: yes, they can't fix it. I said: what should I do now? She said: I don't know. Fortunately, there was a manager nearby: he asked what was going on and then said: what do you mean, they can't fix it? It's a new car and should connect to myVW. So, he went to talk to the mechanic and after another hour they fixed it. That was not a nice experience to say the least.

  • Sena G.03-13-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    I love my car now and I’ve had a great experience with Scott helping me through the process.

  • Gabriela L.03-13-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    David was so friendly and made the process of finding the right car so easy! I never felt pressured to make a decision which I really appreciated because I tend to be really indecisive.

  • Katelyn D.03-12-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Leasing my 2025 VW was very easy. This is my 5th lease with Scott Zukowski.

  • Asher D.03-12-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    I had a fantastic experience at the dealership, and I want to highlight the outstanding service provided by David Dimor. From the moment I arrived, I felt welcomed, and David made the entire car-buying process quick, smooth, and hassle-free. His efficiency and professionalism were truly impressive, and I couldn’t be happier with my new car. Highly recommended

  • Luis L.03-12-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    a clean loaner car was available as expected, the appointment wasn't scheduled too far into the future, and all went as promised!

  • Maria P.03-11-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Scott was great, very knowledgeable and helpful.

  • Fred B.03-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Generally satusfued