Average Score (595 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

595 Ratings

4.6 Average

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  • Doug W.04-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Recall service was performed and completed as agreed and a rental car was provided.

  • Joe N.04-01-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Jack Daniels VW was a great! Everyone was very friendly and helpful. Dylan, especially, made it a great experience. This is our second car from JD. Highly recommend!

  • Eric H.04-01-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Keri V.04-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Stefanie J.04-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Olgica A.04-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Anthony L.03-31-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Very professional and courteous staff especially Christian Tatar who was very confident from the 1st call that he would find the right deal for me and he did. Not only did I get the car I wanted but also within my budget. The entire process throughout was top notch. Thank you again Christian!

  • Sawitta J.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Samantha was helpful and very kind.

  • Anastasija P.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Excellent service

  • James S.03-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Sales department great. Getting new plates for car Horrible! It’s been a month since we bought the car. To me that’s plenty of time to get the plates. This is unacceptable to me. The temporary plates have expired before the new plates came in. Can’t drive the car for a day. This part of your service needs to be looked at and fix.