Average Score (612 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

612 Ratings

4.6 Average

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  • Anastasija P.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Excellent service

  • James S.03-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Sales department great. Getting new plates for car Horrible! It’s been a month since we bought the car. To me that’s plenty of time to get the plates. This is unacceptable to me. The temporary plates have expired before the new plates came in. Can’t drive the car for a day. This part of your service needs to be looked at and fix.

  • Nadia A.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Like always, staff were great, very helpful and professional. Especially Charlie Mejia, always on top of my Car’s needs and appointments.

  • Kristin S.03-31-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Maria D.03-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Anthony P.03-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • James T.03-31-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    love the Atlas Cross Sport, you get a 5STAR rating from us.

  • Melvin M.03-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Excelente servicio

  • Yanbing Y.03-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Alissa is always the best!

  • Toni C.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    They listened to my concerns & met them!! Great Service Department.