Average Score (595 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

595 Ratings

4.6 Average

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  • Sandra B.06-18-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Scott is very informative, professional and eager to help out in any way he can!!

  • Aiman M.06-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    it was nice experience from minutes I stepped into the dealership till I got my leased car, everything was done while I waited, included transferring my plate and changing insurance to the new vehicle, Scott, took care of everything.

  • Allison M.06-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Never received a call. Left over 5 messages. Got in touch because I kept calling about my car and when it would be done. Received a text in response to my call, and I called to confirm the car would be ready, was told no...then later yes.

  • Mentor A.06-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Great service again

  • Diana V.06-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Melvin M.06-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Porque tiene un excelente servicio

  • Geisy A.06-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Jhon A.06-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Excellent service.

  • Yanbing Y.06-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    First of all, I want to sincerely thank General Manager Donald Chittum for his professionalism and for the support and assistance throughout this process. I would especially like to extend my appreciation to Service Manager Adrian Bordon for his help, customer care, and clear communication every step along the way. And last but not least, thank you to Assistant Service Manager Allissa Estevez for the outstanding service over the past six years, as well as for arranging the initial loaner car - it made a huge difference while I was waiting.

  • Brittny A.06-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019