Average Score (595 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

595 Ratings

4.6 Average

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  • Joshua W.06-26-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    As usual, prompt, courteous, and a good fix it job.

  • Ivan B.06-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great costumer’s and mechanics service fast and easy for deal with it

  • Craig P.06-25-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Scott was excellent from start to finish. The entire process was smooth, fast, and completely hassle-free. No issues at all—just straightforward, professional service. Highly recommend working with him

  • Elizabeth M.06-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Rachel W.06-25-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Very professional and transparent.

  • Lisa S.06-25-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Olga M.06-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    I appreciate the extra effort Jose Maldonado took explaining all questions I had, he is very knowledgeable, he has an excellent attitude.

  • Raul U.06-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    It was a great visit, Miss Estevez was amazing

  • Andres V.06-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Understaffed, too many customers leaving unsatisfied. There is a lot going on at this location.

  • Rachel C.06-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I had an issue and needed to bring it in 3 times before it was fixed. I was blown off by the tech when I explained my issue for the 2nd time. The manager never followed up or returned my calls. I had to try and beg for a loaner and an appointment and for them to even try and fix it.