TYPE:ServiceMODEL:TiguanYEAR:2020
Staff is great... just not enough of them for the amount of folks seeking service.
Average Score (595 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2019
Outstanding service. Will be purchasing a new VW from Jack Daniels in near future.
TYPE:ServiceMODEL:AtlasYEAR:2018
Alan was tremendously helpful in locating tires for my car and expeditiously scheduling the service appointment to install them. I had questions about price, coupon, warranty, etc.He researched my concerns and called me back with accurate information that reassured me. The car was received clean. Communication during the time the car was being worked on was ongoing. Adrian the service manager also called to follow up in my service.
TYPE:SalesMODEL:TiguanYEAR:2025
Scott Zukowski was once again a pleasure to do business with! He listens, he understands, he gets you the deal you want as you walk i to the dealership. In other words - he delivers!
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Allen was great in explaining what i need done. Allowed me to make a good decision for myself.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2021
everything was good to me Thank you
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:Jetta GLIYEAR:2022
Allan, the service advisor, was very accommodating to my requests. He suggested services that were included on my current lease to be done that I was not aware of. Also, he was transparent and informative about certain things that may not be covered by the warranty. Overall, Allan was very easy to deal with and, I appreciate his honesty during the whole process.